1. Who we are

This Privacy Policy explains how MARKETFLOW BRANDS LLC ("we", "us", "our"), a limited liability company organized under the laws of the State of Wyoming, United States, EIN 98-1982273, with its principal office at 30 N Gould St, Ste R, Sheridan, Wyoming 82801, processes the personal data collected through our website and digital products.

Questions about this policy can be sent to support@marketflowbrandson.com.

2. Data we collect

Information you give us

• Identification data: your name and email address, provided at checkout or when you contact support.
• Purchase data: the product bought, order number, price, currency and date of purchase and, for subscriptions, the billing cycle and renewal dates.
• Support data: the content of the messages you send us by email or WhatsApp.

Information collected automatically

• Technical data: IP address, browser, device type, operating system and language settings.
• Usage data: pages viewed, dates and times of access, and actions taken inside our digital products.
• Cookies and similar technologies: as explained in section 7.

Payment information

We do not collect or keep full card numbers, security codes or bank login details. Payments are handled by third-party payment processors under their own privacy policies and security standards. We only receive the result of the transaction and the limited order details we need to deliver your product and support you.

3. How we use your data

• To deliver the digital product you bought and release your online access.
• To send access instructions, order confirmations and service notices.
• To provide customer support and answer your requests.
• To handle refund requests under our Refund Policy.
• To run, maintain, protect and improve our website and digital products.
• To prevent fraud, abuse and unauthorized access.
• To meet legal, accounting and tax obligations.
• To send marketing messages and measure our advertising, when you have given your consent.

4. Legal bases

Where the law requires a legal basis for processing, we rely on: performing our contract with you (delivering what you bought), meeting legal obligations, our legitimate interests (security, fraud prevention and improving our services) and your consent (for marketing messages and non-essential cookies). These include the legal bases set out in the EU GDPR and in Brazil's LGPD, where those laws apply. You can withdraw your consent at any time.

5. Sharing your data

We never sell your personal data. We only share it with service providers that support our operations, and only as far as needed:

• Payment processors, to process payments and refunds.
• Hosting and infrastructure providers, to run our website and platforms.
• Email and messaging providers, to send access instructions and support replies.
• Analytics and advertising providers (such as Meta and Google), to understand how our website and products are used and to measure our ads.
• Authorities or professional advisers, when the law requires it or to establish, exercise or defend legal claims.

6. International transfers

We operate from the United States and serve customers in several countries, so your data may be transferred to and processed in countries other than your own. When this happens, we take reasonable steps to keep it protected with appropriate safeguards.

7. Cookies

Our website may use cookies and similar technologies to work properly, remember your preferences, measure visits and evaluate our advertising. Essential cookies are needed for the site to function; analytics and advertising cookies are only used where the law allows or with your consent. You can block or delete cookies in your browser settings, although some features may not work correctly if you do.

8. Data retention

We keep personal data only for as long as needed for the purposes in this policy. Order and billing records are kept for the period required by accounting and tax rules. Support messages are kept while we handle your request and for a reasonable time afterwards. Data that is no longer needed is deleted or anonymized.

9. Your rights

Depending on where you live, you may be entitled to:

• Access the personal data we hold about you.
• Ask us to correct data that is wrong or incomplete.
• Ask us to delete your data, subject to our legal retention duties.
• Object to, or ask us to restrict, certain processing.
• Receive a copy of your data in a portable format.
• Withdraw any consent you have given.
• Unsubscribe from marketing emails at any time.

To use any of these rights, email us at support@marketflowbrandson.com. We may need to verify your identity first, and we will reply within the time required by applicable law.

10. Security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse or alteration. Because no method of sending or storing data over the internet is completely secure, we cannot guarantee absolute security.

11. Children

Our products are not intended for anyone under 18, and we do not knowingly collect their personal data. If you believe a minor has sent us personal data, contact us and we will delete it.

12. Changes to this policy

We may revise this Privacy Policy from time to time. Any new version will be posted on this page with an updated "last updated" date, and important changes may also be announced by email.

13. Contact

1. Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of the website and digital products offered by MARKETFLOW BRANDS LLC ("we", "us", "our"), a limited liability company organized in the State of Wyoming, United States, EIN 98-1982273, with its principal office at 30 N Gould St, Ste R, Sheridan, Wyoming 82801. By using our website or buying any of our products, you agree to these Terms. If you do not agree, please do not use our website or products.

2. Who can buy

You must be at least 18 years old, or of legal age in your jurisdiction, and able to enter into a binding contract. By purchasing, you confirm that the details you give us are accurate and that you are authorized to use the payment method provided.

3. Our products

We develop, sell and operate software as a service, web applications, online platforms and other digital products. Every product is delivered digitally. We do not sell or ship physical goods, and no physical item will ever be sent to you.

Features, content, available languages, price, currency and access conditions vary by product and are shown on the product and checkout pages before payment is completed.

4. Purchase and billing

• Our products are sold either as one-time purchases or as subscriptions. The type of purchase is shown on the product and checkout pages.
• The price and currency are shown before the purchase is completed. For subscriptions, the recurring amount and billing cycle are also shown at checkout and repeated in the confirmation email.
• Subscriptions renew automatically at the end of each billing cycle, at the price and interval shown at checkout, until you cancel. By subscribing, you authorize us and our payment processor to charge your payment method at each renewal until the subscription is cancelled.
• You can cancel a subscription at any time, at no cost, as described in our Cancellation Policy. Cancelling stops future charges, and you keep access until the end of the period already paid.
• Payments are processed by third-party payment processors. We do not store full payment card data.
• Taxes, currency conversion fees or bank charges added by your payment provider are your responsibility.
• A purchase is only confirmed once the payment processor approves the transaction.

5. Delivery and access

Once payment is confirmed, online access is released immediately through the relevant account or access area, and instructions are sent to the email entered at checkout. You are responsible for giving a valid email address and for checking your spam or promotions folder. If your access does not arrive, write to support@marketflowbrandson.com and we will help.

Our products run in the browser on compatible phones, tablets and computers. You are responsible for having a suitable device and an internet connection.

6. License to use

When your payment is confirmed, we grant you a limited, personal, non-exclusive, non-transferable and revocable license to access and use the product you purchased for your own personal or internal purposes.

You may not: share, resell, sublicense, rent or distribute the product or your login details; copy, reproduce or publish our content, in full or in part; reverse engineer, decompile or try to extract the source code of our applications; use automated tools to scrape or extract content; or use the product for any unlawful purpose.

7. Intellectual property

All content, software, interfaces, text, graphics, videos, trademarks and other materials available through our website and products belong to MARKETFLOW BRANDS LLC or its licensors and are protected by intellectual property laws. Apart from the limited license in section 6, no rights are transferred to you.

8. Account security

When a product requires an account, you must keep your login details confidential, and you are responsible for all activity on your account. Let us know right away if you suspect unauthorized use. We may suspend or end access in cases of credential sharing, fraud, chargeback abuse or any other breach of these Terms, without a refund once the breach is confirmed.

9. Refunds

Refund requests follow our Refund Policy, which is part of these Terms.

10. No professional advice and no guaranteed results

Our products are offered for informational, educational and practical purposes. They are not medical, legal, financial, tax or any other professional advice and must not replace a consultation with a qualified professional. We do not promise or guarantee any particular outcome from using our products; results depend on each person's circumstances and effort.

11. Availability

We work to keep our platforms online and working, but we cannot guarantee uninterrupted or error-free operation. Access may be paused temporarily for maintenance, updates, technical problems or events beyond our reasonable control. We may change, improve or discontinue features over time.

12. Disclaimer and limitation of liability

To the fullest extent allowed by applicable law, our products are provided "as is" and "as available", without warranties of any kind, express or implied. To the fullest extent allowed by law, our total liability arising from or related to a product will not exceed the amount you actually paid for that product. We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or business opportunities. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Third-party services

Our website and products may link to or depend on third-party services, such as payment processors and hosting providers. We are not responsible for their content, policies or practices.

14. Changes to these Terms

We may update these Terms from time to time. The new version will be published on this page with an updated "last updated" date and will apply to purchases made after it is published. If you keep using our website or products after an update, you accept the revised Terms.

15. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Disputes will be brought before the competent courts of the State of Wyoming, unless mandatory consumer protection law in your country of residence allows you to file the claim in your local courts.

16. Contact

1. Refund window

You can ask for a refund within 7 (seven) calendar days of the date your payment was confirmed. Requests made after that period are not eligible for a refund, unless mandatory law in your country of residence says otherwise.

Subscriptions: the same 7-day window applies to each renewal. You can ask for a refund of a renewal charge within 7 calendar days of the date it was charged.

2. How to request a refund

Email support@marketflowbrandson.com or message us on WhatsApp at +55 47 98489-9272, including:

• The email address used at checkout;
• The name of the product you bought;
• The purchase date and, if you have it, the order or transaction number;
• Optionally, the reason for the request — it helps us improve our products.

Requests must be made by the buyer. We may ask for more details to confirm your identity and find the order.

3. Review and processing

• We confirm that we received your request and review it on business days.
• Approved refunds are sent back to the payment method used for the purchase.
• The amount is returned in the original currency of the transaction.
• After we issue the refund, the time it takes to show on your statement depends on your bank or payment provider, usually between 5 and 30 days.
• Exchange-rate differences and fees charged by your bank or card issuer are beyond our control.

4. Access after a refund

When a refund is approved, your license ends and your access to the product is removed. You must stop using the product and delete anything you downloaded from it. Continuing to use or share the content after a refund is a breach of our Terms of Service.

If the refunded charge belongs to a subscription, the subscription is cancelled as well and no further charges are made.

5. Cases not eligible

A refund may be refused when:

• The request is made after the 7-day window described in section 1;
• There is evidence of fraud, abuse or misuse of this policy, including repeated requests across purchases;
• The product or its content has been copied, shared, resold or distributed to others;
• The request comes from someone who is not the buyer and cannot be verified.

6. Technical problems

If a technical issue stops you from accessing the product, please contact us before asking for a refund — most problems can be fixed quickly. If we are unable to restore your access, you are entitled to a refund even after the standard window.

7. Duplicate charges

If you were accidentally charged more than once for the same product, contact us and we will fully refund the extra charge, regardless of the 7-day window.

8. Chargebacks

If a charge looks wrong, please contact us first — we try to solve billing issues directly and quickly. Opening a chargeback without contacting us may lead to your access being suspended immediately while the dispute is reviewed with the payment processor.

9. Contact

1. Types of purchase

Our digital products are sold either as one-time purchases or as subscriptions. The type of purchase, the price and, for subscriptions, the recurring amount and billing cycle are shown on the checkout page before you pay and repeated in your confirmation email.

2. Cancelling a subscription

You can cancel a subscription at any time, at no cost and without any retention call. Just email support@marketflowbrandson.com or send a WhatsApp message to +55 47 98489-9272 saying you want to cancel, and include the email address used at checkout.

• Future charges stop. Once the cancellation is confirmed, no further renewal will be charged.
• You keep your access until the end of the billing period you have already paid for.
• Timing. To avoid the next charge, cancel before your next renewal date.
• Confirmation. We confirm every cancellation by email.
• Recent renewals. If a renewal was charged within the last 7 days, you can also ask for a refund of that charge under our Refund Policy.

3. One-time purchases

One-time purchases have no recurring charge, so there is nothing to cancel after payment and nothing else will be charged. Because access is released as soon as payment is confirmed, if you decide you no longer want the product, the right path is a refund request under our Refund Policy, within 7 calendar days of purchase.

4. Cancelling before access is released

If your payment is still being processed and you have not received access yet, contact us right away at support@marketflowbrandson.com. If the transaction has not been settled, we will try to cancel it before delivery. If it has already been settled, we will treat it as a refund request.

5. Stopping use of a product

You can stop using any of our products whenever you want. To close your account and remove your access, email support@marketflowbrandson.com from the address used at checkout. If you have an active subscription, closing your account also cancels it. Closing an account after the refund window has ended does not give you the right to a refund.

6. Deleting your personal data

Requests to delete your personal data are handled under our Privacy Policy. Some records, such as order and billing information, must be kept for the period required by accounting and tax rules, even after your access has been removed.

7. Cancellation by us

We may suspend or end your access, without a refund, if our Terms of Service are breached — for example through credential sharing, redistribution of content, fraud or abuse. If we discontinue a product for reasons on our side and you lose access you paid for, we will offer a comparable alternative or a proportional refund. Whenever we end a subscription, no further charges are made.

8. Contact